Privacy Notice
Version: 30 September 2026
What this notice covers
This notice explains how SMM Content Work flow Management processes digital personal data when people create accounts, use a company workspace, submit support requests, connect integrations, or use workflow features.
Personal data we may process
Depending on how the service is used, this can include name, email address, username, company or workspace name, team role, authentication and verification information, session information, support messages, workflow assignments, video titles and notes, links supplied by users, local file-agent connection metadata, and similar account or operational information.
Why we process it
We process personal data to create and secure accounts, verify identity, provide role-based workspace access, operate content workflows, provide support, maintain service security, prevent misuse, keep records needed to operate the service, and comply with applicable law.
Data minimisation and retention
We aim to collect only data reasonably needed for the stated purposes. Email verification OTPs expire after 10 minutes. Other account and workspace information is retained while needed to provide the service, resolve requests, maintain security, or meet legal obligations. Data that is no longer required should be deleted or anonymised according to the applicable retention process.
Service providers
The service may rely on hosting, database, email delivery, identity verification, cloud storage, file sharing, analytics or other infrastructure providers. These providers process data only for the services they supply to the application and are expected to be subject to appropriate contractual and security controls.
Security
The application uses measures such as password hashing, hashed OTP verification data, secure session cookies, role-based access controls and company-level workspace isolation. No online system can be guaranteed to be risk-free, so security controls are reviewed and improved as the service evolves.
Your data rights
Subject to applicable law, you may request access to information about your personal data, correction, erasure, withdrawal of consent, grievance handling, or nomination of another individual where applicable. Use the Privacy Request page while signed in. If you cannot sign in, use the public Support form and clearly state that the request concerns privacy or personal data.
Children
This service is intended for business and professional teams. The person creating a workspace must confirm they are at least 18 years old. Organisations should not add children’s personal data unless they have a lawful basis and any required verifiable parental consent.
Cross-border processing
Some infrastructure providers may process or store data outside India. Such processing remains subject to applicable restrictions and contractual safeguards.
Changes to this notice
If this notice changes materially, the version date will be updated and users may be asked to review the revised notice where appropriate.